Citizens Advice is a network of local, not-for-profit charities funded entirely by grants and donations.

It offers a free, confidential, and comprehensive advice service on topics such as debt, welfare benefits, employment, housing, relationships, and more.

“We are living in tough times, and demand for our help is at an all-time high,” said Karen Evans, chief officer at South Lakes Citizens Advice.

“Safe, accessible and welcoming premises are vital for people to find and feel confident visiting us at a time when they can feel very vulnerable.

“We offer a flexible, person-centred and needs-based service to local people – our role is to empower local people to manage their problems that promote independence and personal resilience. By working with the individual, we achieve positive outcomes for them. Any financial gain, such as welfare benefits awards, is money spent in the local community.”

The new hub includes a staffed reception for enquiries, booking confidential appointments, and twice-weekly open drop-in sessions.

South Lakes Citizens Advice is at 1 Wainwright’s Yard, Kendal, LA9 4DP.

Open drop-in sessions are held Tuesdays and Thursdays from 10am to 2pm.

For general enquiries, volunteering and donations, telephone and face-to-face appointments, walk in, ring 0808 2787984, or visit www.southlakescab.org.uk.